In fact, one of the worst things a company can do is ignore their online reviews and social media posts. As easy as it is to make a mistake in managing the reputation of an online business, it can also be easily recovered if you follow the rankings properly.

Help article : https://www.vendasta.com/blog/top-10-customer-review-websites/

Even if damage is unavoidable, companies can take steps to reduce the level of damage that can occur. The biggest mistake a company can make is not helping shape the online conversation for their company.

While it's easy for companies to accept negative comments, it's important to recognize that reviews are constructive feedback. Overall, reviews are valuable feedback! They help the company evaluate its performance and see how it can be improved. There is always room for improvement and much can be learned even from positive business feedback. The white label digital marketing agency Vendasta has a team of experts who analyze and respond to hundreds of reviews every day.

Through surveys, companies can see what products or services they can be proud of, what to work on, and even find employees who are committed to customer service. If we haven't explained the importance of online reviews to you, maybe the following 50 online review statistics.

The following table pulls data on US rankings, US traffic percentages, and US average monthly traffic (one-time visitors) from Alexa.

Businesses should strive to get business feedback on business review websites that are worrying, browse websites that people know (and visit) that are relatively fluent (websites that users own or can easily access).

Similar to our list of the top 100 online business directories, we would like to provide you with another numbered list. What can we say, we love numbers, data, statistics and facts!

People talk about traffic, and the more users visit a business review website, the more likely they are to go and read other business reviews. Let's face it, no one wants to create a different login or account on another site to manage different passwords.

There are plenty of dedicated business review sites and directories out there, and we've brought you a mix of the best heavyweights in the world of online review sites.

In other words, it's a good idea to add or request an ad or company profile on this review page (unless the company doesn't fit the niche), customize your business listing information, and get more company feedback!

Also, when getting customized business listing information in directories, only positive citation results count, especially when these big guys point it out below.

Asking the average customer for reviews can be a daunting task. Of course, it's often easiest to get feedback from users who are either completely satisfied or very dissatisfied with the service they provide.

Businesses should always remember to ask because customers are busy and don't remember unless asked to leave feedback.