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Salesforce OmniStudio-Consultant Exam Syllabus Topics:

TopicDetails
Topic 1
  • Map process requirements to OmniStudio capabilities and explain the interaction between them
  • Validate developed OmniScript processes to ensure client expectation alignment
Topic 2
  • Explain the purpose and benefits of Integration Procedures and DataRaptors
  • Explain the basic structure of an OmniScript
Topic 3
  • Collect and group the customer 360 Information required to show to an end user
  • Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools

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Salesforce Certified OmniStudio Consultant Sample Questions (Q64-Q69):

NEW QUESTION # 64
A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?

  • A. FlexCards and DataRaptors
  • B. OmniScripts and Integration Procedures
  • C. OmniScripts and DataRaptors
  • D. FlexCards and Integration Procedures

Answer: B


NEW QUESTION # 65
A company has a process that requires a birthday validation. At the beginning of the process, the user is asked to input their birthday. If the user is less than 18 years old. then the process should display an error stating that the age cannot be less than 18. The process should restrict users from continuing. If the user is 18 or older, then the process should proceed without any error message.
Which two OmniScript features should the consultant recommend to meet this validation requirement?
Choose 2 answers

  • A. Calculation
  • B. Messaging
  • C. Alert
  • D. Formula

Answer: B,D


NEW QUESTION # 66
An auto insurance company has different rates for each state in the country. The company needs to manage the rates separately, but the formula to calculate the premiums is the same. All the input and output are the same; only the values in the rating tables differ.
Which OmniStudio tool should the consultant recommend to meet this requirement?

  • A. Class-based Calculation Procedure
  • B. Grouped Calculation Matrix
  • C. DataRaptor Transform with an interface Map
  • D. Aggregation Steps in a Calculation Procedure

Answer: B


NEW QUESTION # 67
What is the purpose of the Messaging element in OmniScript?

  • A. Display a warning to users based on logical conditions
  • B. Trigger an event to external data sources based on logical conditions
  • C. Send email/text to users based on logical conditions
  • D. Display a custom styled message

Answer: A


NEW QUESTION # 68
A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:
* Allow the user to select one or more energy products from a list
* Get current energy usage data from an external system via an API
* Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers

  • A. Radio Input
  • B. Post to Object Action
  • C. Multi-select Input
  • D. DataRaptor Post Action
  • E. HTTP Action

Answer: C,D,E


NEW QUESTION # 69
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