Outbound customer care services, your brand's representatives call their customers on your behalf. A call to your customers includes sales calls, customer feedback calls, subscription renewals, cross-selling, upselling, introductory calls for new products or services, and informing them of offers and discounts. Customers and potential customers are reached out to as part of outbound customer care services. A simple check-in call or a regular follow-up call after a sale will show your customer that you appreciate their business.

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