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Genesys GCX-ARC (Genesys Cloud CX: Architect Certification) Certification Exam is designed for professionals who are seeking to validate their skills and expertise in designing and implementing customer experience solutions using the Genesys Cloud CX platform. GCX-ARC exam is one of the most prestigious and well-recognized certifications in the industry, and it is highly regarded by employers and organizations worldwide.

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Quiz Genesys - GCX-ARC - Genesys Cloud CX: Architect Certification Updated Exam Labs

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Genesys Cloud CX: Architect Certification Sample Questions (Q11-Q16):

NEW QUESTION # 11
Architect supplies a built-in _______________ flow.

  • A. Outbound Call
  • B. In-Queue Call
  • C. Secure Call
  • D. Inbound Call

Answer: B


NEW QUESTION # 12
What is the maximum value that can be set for the 'Minimum confidence level' in speech recognition?

  • A. 50%
  • B. 25%
  • C. 100%
  • D. No Limit

Answer: C


NEW QUESTION # 13
Which of the following selects the interaction path and enhances the caller's experience before agent assignment?

  • A. DTMF
  • B. Flow
  • C. IVR
  • D. Prompts

Answer: D


NEW QUESTION # 14
When you delete a flow, it removes only the current version of the flow.

  • A. False
  • B. True

Answer: B


NEW QUESTION # 15
Which variable's value indicates whether the flow is running in debug mode?

  • A. Flow.IsDebug
  • B. Flow.IsTest
  • C. Flow.Version

Answer: A


NEW QUESTION # 16
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