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The Certified Product Support Specialist - SAP Commerce Cloud certification proves that you have the skills and knowledge needed to effectively support SAP Commerce Cloud solutions. It is a valuable credential that can help you stand out in a competitive job market and advance your career. Additionally, as SAP Commerce Cloud continues to grow in popularity, the demand for certified product support specialists is likely to increase, making this certification an excellent investment in your future.

SAP E_C4HYCP_12 certification exam is an essential credential for professionals seeking to demonstrate their expertise in SAP Commerce Cloud. By earning this certification, candidates can validate their skills and knowledge, differentiate themselves in the job market, and enhance their career prospects in the field of SAP Commerce Cloud.

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SAP E_C4HYCP_12 certification exam is designed for those who have expertise in supporting and troubleshooting SAP Commerce Cloud products. E-C4HYCP-12 exam focuses on testing the candidate's knowledge and skills in the areas of product management, business processes, and customer management. In today's fast-paced business world, specialists with this certification have become highly valuable as they help organizations to remain competitive and achieve their targets.

SAP Certified Product Support Specialist - SAP Commerce Cloud Sample Questions (Q14-Q19):

NEW QUESTION # 14
What does SAP Commerce Cloud, context-driven services capture?Note: There are 3 correct answers to this question.

  • A. Click events, order events, and address book event updates
  • B. All customer interactions and behaviors
  • C. Data replication events
  • D. Outgoing requests from SAP Commerce to external services
  • E. Quantity updates in the shopping cart

Answer: A,B,E


NEW QUESTION # 15
You are deploying the OAuth2 user credentials in SAP Cloud Integration.Where do you configure the OAuth Client data?

  • A. SAP Commerce Backoffice|Administration Console
  • B. SAP BTP cockpit|SAP Cloud Integration Web UI
  • C. SAP BTP cockpit|SAP Commerce Backoffice
  • D. SAP Commerce Backoffice|SAP Cloud Integration Web UI

Answer: B

Explanation:
You configure the OAuth Client data in the SAP BTP cockpit and the SAP Cloud Integration Web UI. In the SAP BTP cockpit, you create a service instance of type xsuaa and provide the client ID and secret. In the SAP Cloud Integration Web UI, you create an OAuth2 credentials artifact and provide the authentication URL and token service URL.


NEW QUESTION # 16
Which actions do you perform to use the EDMX schema?Note: There are 3 correct answers to this question.

  • A. Update the EDMX schema by downloading it, changing it, and re-uploading it within the SAP Commerce Backoffice.
  • B. Use ComplexType and EdmSimpleType as part of the <Association> ... </Association> tag.
  • C. Define the structure of the payload that the Integration API will support for both inbound and outbound requests.
  • D. Use the <Association> ... </Association> tag as a representation of the relationship between entity types.
  • E. Use odata2webservices to get the EDMX schema for the integration object.

Answer: C,D,E


NEW QUESTION # 17
What activity does SAP recommend to escalate an SAP support incident?

  • A. Contact the Customer Interaction Center (CIC).
  • B. Contact the incident processor directly via e-mail and increase the priority of the incident.
  • C. Contact the customer's Customer Engagement Executive (CEE).
  • D. Create another incident with very high priority (P1).

Answer: A

Explanation:
The recommended activity to escalate an SAP support incident is to contact the Customer Interaction Center (CIC). The CIC is available 24/7 and can provide a central point of contact for queries such as existing incidents, incident escalations, SAP ONE Support Launchpad navigation, S-user ID management, and more. You can contact the CIC by chat, phone, email, or Twitter. You do not contact the incident processor directly via email or increase the priority of the incident, as this may not be effective or appropriate. You do not create another incident with very high priority (P1), as this may cause confusion or duplication. You do not contact the customer's Customer Engagement Executive (CEE), as this is not their role. Reference: 2


NEW QUESTION # 18
How does SAP Commerce use the LDAP protocol?Note: There are 2 correct answers to this question.

  • A. SAP Commerce writes actions to the connected LDAP system.
  • B. SAP Commerce imports user and group data from an external LDAP system.
  • C. SAP Commerce can use the DSML protocol within LDAP.
  • D. SAP Commerce converts LDAP query results to ImpEx.

Answer: B,C

Explanation:
SAP Commerce uses the LDAP protocol to import user and group data from an external LDAP system and to use the DSML protocol within LDAP. LDAP is a protocol for accessing directory services over a network. SAP Commerce can use LDAP to synchronize user and group data with an external directory server such as Active Directory or OpenLDAP. DSML is a protocol that allows LDAP operations to be performed using XML over HTTP. SAP Commerce can use DSML to communicate with LDAP servers that support this protocol. SAP Commerce does not convert LDAP query results to ImpEx, nor does it write actions to the connected LDAP system. Reference: 1


NEW QUESTION # 19
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