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Candidates for the Avaya 72301X certification exam should have a good understanding of networking concepts and protocols, as well as experience with Avaya Aura® Communication Manager and System Manager. They should also have experience with Avaya Aura® Communication Applications such as Avaya Aura® Messaging, Avaya Aura® Conferencing, and Avaya Aura® Contact Center.

Avaya Aura® Communication Applications are a suite of products that provide businesses with the ability to communicate effectively across a wide range of devices and platforms. These applications include Avaya Aura® Messaging, Avaya Aura® Conferencing, Avaya Aura® Contact Center, and Avaya Aura® Communication Manager.

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Avaya Aura® Communication Applications Support Certified Exam Sample Questions (Q61-Q66):

Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?

  • A. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
  • B. In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set "Overwrite Domain Name".
  • C. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
  • D. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.

Answer: D

You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)

  • A. Install the Certificate Authority certificate that signed SM identity certificate into SBCE.
  • B. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
  • C. Export the SBCE identity certificate, and import it into SM.
  • D. Add Certificate Authority certificate into the TLS profile Peer Verification List.

Answer: B,C

A customer reports that none of their users can IM or see each other's presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?

  • A. Use SSH to Avaya Breeze ™, and run SMnetSetup.
  • B. Use SSH to Avaya Breeze ™, and use the route command to correct the routing table.
  • C. Use Avaya Aura System Manager web GUI to access the Breeze < Server Administration, and edit the Server Instance.
  • D. Use Avaya Aura System Manager web GUI to update the SIP Entity screen.

Answer: D

In which three modes can you use the command traceSBC in Avaya Session Border Controller? (Choose three.)

  • A. Summary-time mode
  • B. Ladder mode
  • C. Automatic mode
  • D. Real-time mode
  • E. Non real-time mode

Answer: C,D,E

After a new implementation the customer began to experience dropped calls and an 'all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?

  • A. correct licensing specifications
  • B. upgrading the circuits
  • C. properly sizing trunk capacity
  • D. interoperability testing

Answer: C


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