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The exam is intended to evaluate the candidate's ability to configure, troubleshoot, and support Cisco collaboration devices such as Cisco IP phones, Cisco Jabber, Cisco Webex, Cisco TelePresence, and Cisco Unified Communications Manager. The exam is also designed to test the candidate's knowledge in various collaboration technologies such as video conferencing, voice messaging, and presence solutions.

The exam consists of multiple-choice questions, and candidates are given 90 minutes to complete the exam. The exam is available in both English and Japanese, and the passing score is 70%. The exam can be taken at a Pearson VUE testing center or online through the OnVUE testing platform. The cost of the exam varies depending on the country in which it is taken.

The Cisco 100-890 (Supporting Cisco Collaboration Devices) Certification Exam is a professional-level certification exam that is designed to test a candidate's knowledge and skills in supporting Cisco collaboration devices. The exam is intended for individuals who have experience working with Cisco collaboration technologies such as Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified IM and Presence, and Cisco TelePresence. The certification exam is designed to validate a candidate's ability to install, configure, and troubleshoot these technologies in a network environment.

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Cisco Supporting Cisco Collaboration Devices Sample Questions (Q45-Q50):

Which two devices can provide a Cisco IP phone the network connection and power necessary for the phone to function in the IP telephony network? (Choose two )

  • A. IP phone power adapter with Ethernet port
  • B. Cisco Catalyst PoE switch
  • C. Cisco TelePresence codec
  • D. Cisco Unified Communications Manager PoE port
  • E. Cisco Voice Gateway PoE port

Answer: B,E

What provides the coding and decoding translation between analog and digital facilities?

  • A. Codec
  • B. Transformer
  • C. Converter
  • D. Translator

Answer: A

Refer to the exhibit.

Which component can be found in the Cisco Webex Room 70D system left screen? Host CPU Screen control unit POU Codec?

  • A. PDU
  • B. Codec
  • C. Screen control unit
  • D. Host CPU

Answer: A

What can cause a MAC address mismatch when an endpoint fails to register to Cisco Unified CM?

  • A. MAC address is entered incorrectly
  • B. Endpoint is unplugged
  • C. DNS server is not available
  • D. Gateway address is missing

Answer: C

How can Quality of Service be described?

  • A. Latency is the difference in the end-to-end delay between packets
  • B. Speed is the maximum amount of Information in bits per second that can be transmitted across a network
  • C. Packet loss is a relative measure of the number of packets that were not received compared to the total number of packets transmitted
  • D. Relay is the finite amount of time that it takes a packet to reach the receiving endpoint after being transmitted from the sending endpoint

Answer: A


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100-890 Exam Objectives Pdf: