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Salesforce Platform-App-Builder Exam Syllabus Topics:

Topic 1
  • Describe the use cases of and considerations when using unmanaged packages
  • Identify common scenarios for extending an org using the App Exchange
Topic 2
  • Describe the ramifications of field updates and the potential for recursion
  • Given a scenario, determine the appropriate data model
Topic 3
  • Given a scenario, identify the boundaries of declarative customization and the use cases for programmatic customization
  • Describe the capabilities of and use cases for record types
Topic 4
  • Given a set of business requirements, recommend a solution to automate business processes
  • Given a set of requirements, identify the considerations and select the appropriate field type
Topic 5
  • Given a scenario, determine the appropriate user interface design
  • Describe the user interface customization options
Topic 6
  • Describe the features and capabilities available when creating reports, report types, and dashboards
  • Identify the considerations when changing a field's type
Topic 7
  • Describe the capabilities of and considerations when using change sets
  • Describe the capabilities and considerations of the schema builder

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Salesforce Certified Platform App Builder Sample Questions (Q69-Q74):

An app builder needs to change the data types of a few custom fields. The appbuilder is not able to delete and recreate any of the fields, nor modify any apexcode. Which data type change will require the app builder to perform additionalsteps in order to retain existing functionality?

  • A. Changing the data type of a field used in a report from text to an encrypted field
  • B. In lead conversion from number to text
  • C. In an apex class from number to text
  • D. As an external ID from number to text

Answer: B

https://help.salesforce.com/apex/HTViewHelpDoc?id=notes_on_changing_custom_field_types.htm&language=en_US If you change the data type of any custom field that is used for lead conversion, that lead field mapping will be deleted. You would have to recreate the field mapping, this satisfies the requirements.

Which of the following are types of access within an organization? (Choose three.)

  • A. Object
  • B. Record
  • C. Administrative
  • D. Field
  • E. User

Answer: A,B,D


Cool Air Conditioners has been using Service Cloud to manage cases, but are now considering using it to manage field service jobs. They would like to track field service activity and assignment to technicians. What is the recommended solution to meet these requirements? Choose 1 answer.

  • A. Use real time API integration to connect Salesforce with an external field service application
  • B. Install an AppExchange product that provides Field Service functionality
  • C. Utilize the standard objects Work Order and Work Order Line Items
  • D. Extend the Service Cloud configuration to handle Field Service cases

Answer: C

All contact's mailing post code should match the account shipping postal code.How to do it?

  • A. Use distance()use distance()
  • B. Use compare operator
  • C. Use NOT EQUAL operator
  • D. Geolocation()

Answer: B

Universal Insurance would like to highlight on a report claims that have been open for more than 30 days. What feature could be used for this? Choose 1 answer.

  • A. Report Highlighting
  • B. Conditional Highlighting
  • C. Field Highlighting
  • D. Bucket Highlighting

Answer: B


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