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Free PDF 2023 CIS-HAM: Certified Implementation Specialist - Hardware Asset Management Perfect Pass Guaranteed

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ServiceNow CIS-HAM Exam Syllabus Topics:

Topic 1
  • Extending asset management and configuration management
  • Managing hardware assets and CIs
Topic 2
  • Generating asset reports for IT Asset Management
  • Automating stock management in ITSM Asset Management and HAM
Topic 3
  • Automating asset inventory with HAM
  • Operational Integration of IT Asset Management Processes
Topic 4
  • Data Integrity - Attributes and Data Sources
  • Automating hardware asset lifecycle with HAM
Topic 5
  • Implementing Hardware Asset Management in ServiceNow
  • Hardware Discovery and Normalization
Topic 6
  • Key components of hardware contract financials
  • Core IT asset management terminology, concepts, and goals

ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q23-Q28):

Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?

  • A. Now Onboarding App
  • B. Now Procurement App
  • C. Now Agent Mobile App
  • D. Now Mobile App

Answer: D

What are the goals of IT asset management (ITAM)? (Choose four.)

  • A. Improve productivity
  • B. Track logical relationships
  • C. Improve operational usage
  • D. Provide financial reporting
  • E. Optimize cost
  • F. Provide decision support

Answer: A,B,D,E

What are ways to measure trustworthy data? (Choose four.)

  • A. Dependability
  • B. Reliability
  • C. Transferability
  • D. Plausibility
  • E. Credibility
  • F. Sustainability

Answer: A,B,C,F

Which of the following are valid contract states during a contract's lifecycle? (Choose four.)

  • A. Active
  • B. Renewed
  • C. Canceled
  • D. Draft
  • E. Renegotiated
  • F. Extended
  • G. Expired

Answer: C,E,F,G

During hardware model normalization, a hardware asset is set to a normalization status of, "Partially Normalized". What is the most likely cause?

  • A. The model product is missing from the hardware model record.
  • B. The model number is missing from the hardware model record.
  • C. The model name is missing from the hardware model record.
  • D. The model manufacturer is missing from the hardware model record.

Answer: A


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