Against the backdrop of increasing technology adoption and improvements in Artificial Intelligence (AI) solutions, the integration of this technology to assist in business operations is expected to amplify. Eliminating human intervention in repetitive processes is one of the major focus areas of developing advanced robotic process automation (RPA) solutions. Many IT industry stakeholders are seeking to carry out digital transformation via multi-prong automation and digitisation strategy. RPA is a core facet of this transformation journey. In addition, advanced technologies such as cloud, machine learning, and AI is expected to utilise the ever-growing inflow of data and insights. Using RPA can improve their performance and diversify use cases. For instance, the use of AI chatbots for delivering customer experiences is growing rapidly. Such revolutionary changes are projected to nurture a favourable business environment for the global robotic process automation market.


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Soaring Demand for AI Chatbots to Create Business Possibilities for Robotic Process Automation Market Expansion


Of late, cutting-edge intelligent bots have gained significant traction among both organisations and individual users. The innovation of smart digital assistants has motivated market participants to proceed towards realising the goals of making a reliable data ecosystem. They are employing state-of-art AI and natural language processing (NLP) methodologies to make RPA bots to enhance customer experience. These safe and efficient chatbots can provide support 24x7 and solve simple problems that users might face on a regular basis. These RPA chats can also automate messages, reminders, and notifications to users about upcoming events. Such developments are expected to stimulate paced growth of the global robotic process automation market.

Burgeoning Demand for Co-code Solutions to Aid Global Robotic Process Automation Market Expansion


As advancements in RPA solutions continue at a steady pace, the technology is expected to mature in the foreseeable future. This shall unlock novel business opportunities in the global robotic process automation market. One such opportunity is the no-code revolution where RPA can decrease dependence on core developers to build simple software solutions. This is a user-friendly and visual approach to programming with an intuitive drag-and-drop interface. Many SaaS platforms are offering such solutions at relatively low cost while giving results at a faster rate. Organisations will be able to automate workflows, end-to-end processes, and other complex tasks at scale, thereby sustaining the market’s growth curve.

Robust IT Industry Growth, and Healthy Economy to Establish North America’s Dominance in Robotic Process Automation Market


North America is expected to strengthen its status as the dominant robotic process automation market region. The key contributing factors include the presence of a robust IT infrastructure, the progressive adoption of cutting-edge technologies, and the overall economic strength of nations in the region. Many leading market players are also concentrated in North America. They are actively conducting robust R&D activities to improve RPA technologies and fill unique business niches. Lastly, the supportive regulatory framework and paced adoption of RPA in government processes are helping cement the region’s market dominance.

Major Market Players


Some of the most prominent players in the global robotic process automation market include Microsoft Corporation, Automation Anywhere, WorkFusion Inc., UiPath Inc., Blue Prism Group, Kryon Systems, and Salesforce.


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