Copa Airlines Cancellation Policy

Copa Airlines allows passengers to cancel their airline tickets and receive a cancellation refund if they meet the requirements described in the Copa Airlines Cancellation Policy. The airline is certified as a three-star airline that provides the best facilities during the flight journey to the customers. Let's see Copa Airlines Cancellation Policy.

Copa Airlines Cancellation

If you have paused your reservation while making the reservation, it will be automatically canceled if payment is not made within 24 hours.
If the flight ticket was created by the airline in that case, you are eligible to claim a refund for your airline ticket cancellation, and the airline also offers an alternative flight if you choose to do so.
In that case, also if your flight ticket is delayed by three hours, you can opt for cancellation and you can get a full refund of your flight ticket.
Suppose the travel companion, a close relative or the traveler himself dies or becomes seriously ill. In that case, passengers can cancel their airline tickets and claim a full refund of their ticket amount. However, they will have to submit the necessary documents as proof.
If tickets are issued between September 1, 2020 and July 31, 2021, they can be changed at no additional charge, as long as it is used within one year from the date of issue or before December 31, 2021 .
If airlines deny boarding due to overbooking, you are eligible to receive a full refund for your airline ticket cancellation.


Copa Airlines Cancellation Options

  • You have two options when you choose to cancel your flight with Copa Airlines.
  • You can request the cancellation of Copa Airlines and claim the refund according to the conditions of your rate.
  • You can keep your ticket and use it later by changing the date of your flight before departure. These options are applicable to all tickets issued between September 1, 2020 and July 31, 2021 taking into account the protocols and conditions of COVID 19. The ticket will be used until the end of December 2021.

Copa Airlines 24 Hour Cancellation Policy


Copa Airlines' cancellation policy works differently than other airlines 24 hours a day. Based on the airlines 24-hour cancellation policy, you can book your flight ticket and put it on hold for 24 hours without paying for your flight ticket. If you do not pay for the plane ticket within 24 hours, the airline will automatically cancel your flight reservation. If you make the payment within the indicated period, your registration is confirmed.

Copa Airlines Cancellation Policy Due to COVID-19

Like any other airline, Copa Airlines took the necessary measures to protect its passengers from the COVID-19 pandemic. In accordance with Copa Airlines' cancellation policy, due to COVID-19, you can cancel your plane ticket free of charge if it was issued in the mentioned period (second point of the Copa Airlines cancellation option). You are eligible to rebook anytime before December 2021. Let's assume you or a family member tested positive for COVID-19. If the reservation is made through the online platform, it is recommended to contact the airline.

Copa Airlines Refund Policy

  • In accordance with the Copa Airlines Refund Policy, tickets eligible for refund will be refunded after presentation of the necessary documents in accordance with the rules mentioned in the Cancellation Policy.
  • Your eligibility for a refund and the amount you will be charged for the cancellation depends on the fare rules applicable to your ticket.

Economy Full and Business Full fares are refundable.

  • Economy Basic, Economy Classic and Business Promo fares are non-refundable. However, other than Economy Basic, other non-refundable fares can be changed and rebooked for future travel for a fee.
  • Optional services and products are non-refundable unless otherwise stated in the terms and conditions.
  • If the cancellation is due to the death of the passenger or his close relative. In such case, the full amount of the ticket will be refunded.
  • However, documentary evidence such as a death certificate or medical certificate must be submitted.
  • Tickets booked or canceled by travel agents or tickets booked with cash must be approved by the airline before the refund will be initiated.
  • Refunds for partially used or unused tickets must be initiated within the validity period.
  • A refund request is made by completing a form available on the website of the airline or Airlines.