The Latest research study released by Absolute Markets Insights Virtual Queue Management System Market with 100+ pages of analysis on business Strategy taken up by key and emerging industry players and delivers know how of the current market development, landscape, technologies, drivers, opportunities, market viewpoint and status. Understanding the segments helps in identifying the importance of different factors that aid the market growth.In terms of revenue, global virtual queue management system market was valued at US$ 270.76 Mn in 2022 and is anticipated to grow at a CAGR of 4.4% over the forecast period. Some of the Major Companies covered in this Research are: accesso Technology Group, plc., Advantech Co., Ltd, AKIS Technologies, AURIONPRO, eGlobe IT Solutions, Hague Australia, Lavi Industries, Ombori, Qmatic, Qudini, Queue-it, SEDCO, Service Systems (Pty) Ltd, Skiplino, Tensator, TimeFree, TimeTrade, VirtuaQ and Wavetec amongst others.

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 Global Virtual Queue Management System Market:


By Offering

  • Solutions
    • Cloud-Based
    • On-Premise
  • Services

By Platform

  • Web-based
  • Mobile-based
  • Kiosk-based

By Organization Size

  • Small and Medium Enterprises
  • Large Enterprises

By End Use

  • Hospitals & Clinics
  • Airports
  • Retail Stores
  • Banks and Financial Institutions
  • Government Offices
  • Educational Institutions
  • Cafes, Hotels & Restaurants
  • Sports & Entertainment Facilities
  • Museums and Libraries
  •  Others

By Geography

  • North America
    • US
    • Canada
    • Mexico
    • Rest of North America
  • Europe
    • France
    • The UK
    • Spain
    • Germany
    • Italy
    • Nordic Countries
      • Denmark
      • Finland
      • Iceland
      • Sweden
      • Norway
    • Benelux Union
      • Belgium
      • The Netherlands
      • Luxembourg
    • Rest of Europe
  • Asia Pacific
    • China
    • Japan
    • India
    • New Zealand
    • Australia
    • South Korea
    • Southeast Asia
      • Indonesia
      • Thailand
      • Malaysia
      • Singapore
      • Rest of Southeast Asia
    • Rest of Asia Pacific 
  • Middle East and Africa
    • Saudi Arabia
    • UAE
    • Egypt
    • Kuwait
    • South Africa
    • Rest of Middle East & Africa
  • Latin America
    • Brazil
    • Argentina
    • Rest of Latin America

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The growing long queues at retail stores, hospital waiting rooms, government offices and other locations has led to adoption of digital tools for real-time customer management.

The number of people visiting supermarkets, retail grocery stores, hospitals and clinics, airports, hotels and other places to avail services has exponentially increased. This has led to crowded waiting rooms and long queues which can annoy customers and in-turn hamper the revenue generation of the enterprises. A virtual queue management system is a potential solution for tackling this problem as it places customers in a virtual waiting line or queue instead of physical ones, and the customers can better utilise their waiting time. The virtual queue management solution of Qminder Ltd. allows consumers to witness peak hours and visitor capacity of enterprises which enables them to better schedule their visits to the premises. Thus, the strategic initiatives of businesses to tackle the growing consumer traffic and improve their experience is driving the growth of global virtual queue management system market.

The recent outbreak of COVID-19 pandemic has affected industries worldwide and transformed safety requirements. The service providers, who are operating in this coronavirus crisis situation, essentially require a safer environment for employees and customers. As the safety regulations change, organizations need to adapt to the new guidelines. Virtual queue management system is a potential solution to comply with the safety requirements, which enables practicing of social distancing while providing services, to curb the spread of COVID-19. For instance, in May 2020 ASDA, a British Supermarket retailer, announced implementation of virtual queue management system at its store in Middleton for practicing social distancing amidst coronavirus outbreak. The company states that it is an initial step in its long term goal of practicing safe and hygienic methods at its premises and plans to implement the virtual queue management systems across all its stores over the coming years. Thus, the recent outbreak of COVID-19 pandemic has inflated the awareness for safety, which is expected to heighten demand in global virtual queue management system market over forecast period.

Virtual Queue Management System Market Report Highlights:

  • Detailed overview of parent market
  • Changing market dynamics in the industry
  • In-depth market segmentation
  • Historical, current and projected market size in terms of volume and value
  • Recent industry trends and developments
  • Competitive landscape
  • Strategies of key players and products offered
  • Potential and niche segments, geographical regions exhibiting promising growth
  • A neutral perspective on market performance
  • Must-have information for market players to sustain and enhance their market footprint

NOTE - All statements of fact, opinion, or analysis expressed in reports are those of the respective analysts. They do not necessarily reflect formal positions or views of the company.

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